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    • Blog / Computer Maintenance and Its Importance Miniature men fixing and providing tech support and computer maintenance for a motherboard Repairs and replacements are only part of proper computer maintenance. It should go without saying that regular maintenance is important no matter what you’re talking about. For example, good vehicle maintenance means regular oil changes, changing bald tires, and checking your brakes. There’s plenty else involved, but these three examples of proper automobile upkeep also […] June 18, 2024
    Blog / The State of Cybersecurity – May 2024 The current state of cybersecurity This week we’re pleased to offer a special edition of our IT newsletter, The State of Cybersecurity, by TRINUS CEO and our very own IT guru, Kevin White. Rob Bot, Grace, and your Friendly Neighbourhood Cyber-man will return with a new video newsletter next week. Despite an increasing awareness of cyber security incidents, two common […] June 11, 2024
    Blog / London Drugs London Drugs shop Nobody Does Ransomware Better. Okay, we admit that a headline making fun of their slogan is a bit of a low blow, but after their handling of a recent highly-publicized “cybersecurity incident,” the venerable Canadian pharmacy chain London Drugs kind of deserves it. For those who may not have heard about it yet, the pharmacy […] June 04, 2024
    Blog / Multi-Factor Authentication Makes Multilayered Security Possible Passwords and Multi-Factor Authentication Are Complements, Not Replacements. Historic technicalities aside, users have always needed to provide two pieces of information when logging into a computer: their username, and its associated password. However, a relatively new process known as multi-factor authentication (MFA) is threatening to change that. Technology in general—and information technology (IT) specifically—develops at […] May 28, 2024
    Blog / Network Audits: Necessities or Niceties? Confused Business Man Needs Regular Network Audits to Improve Accuracy Accurate Network Audits Improve More Than Just Cybersecurity. Network security depends heavily on the devices inside it, which quickly leads to an important question; do you actually know what’s in yours? Most of us are likely to have a general idea if only because we use it everyday or we like to track purchases. But […] May 21, 2024
    Blog / Two Perspectives On Two PCI-DSS Rules PCI-DSS Rules represented by a custom keyboard button New PCI-DSS Rules Are On Their Way. The Payment Card Industry Data Security Standards (PCI-DSS) is a set of rules developed by the banking industry that lays out the dos and don’ts for organizations that accept debit, credit, and other plastic cards as a form of payment. These rules classify organizations according to the number […] May 14, 2024
    Blog / Beware the Fine Print When Making Cyber Insurance Claims Image showing concept of how cyber insurance and cyberinsurance claims are denied. Don’t Let Insurers Deny Your Cyber Insurance Claims The process for making cyber insurance claims is almost identical to making auto insurance claims, and as anyone who’s been on the receiving end of a denied auto-claim can attest, the devil is deep in the details; you can only take your car to the dealership for […] May 07, 2024
    Blog / The Stormy Side of Cloud Services Storm Clouds Representing Cloud Services Causing Problems Some Cloud Services Could Lead to Turbulence For Your Organization Cloud services have become incredibly prolific over the last few years. Different clouds have appeared in various forms over the decades, but recently they’ve become substantially more popular and can be found in organizations of every size. It’s reached the point that some organizations and […] April 30, 2024
    Blog / How To Engage With Support Desks Help or Support Desk headset on computer Advice For Getting Good Support I’ve worked various positions in IT over the years. Like many, I started in technical support, but that was years ago. Many things that have changed over time. Back in those days getting remote access to a machine to see what’s going on was a big deal. Other things have […] April 23, 2024
    Blog / The End of Windows 10 Windows 11 upgrade prompt on desktop screen Are you ready for Windows 11? On October 14, 2025, Windows 10 will reach its End-of-Life (EoL). To be fair, that doesn’t sound troubling since it’s well over a year away still. But perhaps a better way to phrase the statement, at least when it comes to your computer fleet’s OS, would be to say […] April 16, 2024

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