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    • Blog / Five signs it’s time for a new, fully managed IT provider Business woman examining the results of her fully managed IT services When it comes to the modern world, it’s imperative that organizations have a strong IT foundation. Regardless of whether you’re part of a health clinic, a municipality, a non-profit, or a straight up SMB, it’s virtually impossible to function without some kind of reliable information technology. Each sector is unique in its IT requirements, and […] October 18, 2021
    Blog / IT support desks vs help desks: What’s the Difference? IT Support Desks represented by pink keyboard keys spelling help No one needs to be reminded that computers are central to our lives these days, but they’re such complex devices that most users don’t fully understand how they work. Nor do they need to. Computers need to be reliable without everyone understanding their minutia for our modern world to run. That’s the entire point of […] October 04, 2021
    Blog / Clarifying Change Management For Businesses (Pt. 1) Two arrows pointed opposite ways, demonstrating the concept of change management. As many have noted over the years, change is inevitable. That doesn’t mean it’s good or bad, just that there’s not a lot we can do to stop it. So rather than resisting change, many businesses embrace it. Oftentimes change can bring about more efficient processes, improved customer service, higher satisfaction, and ultimately better overall […] September 23, 2021
    Blog / An introduction to IT infrastructure and its components IT infrastructure components as jigsaw puzzle pieces Information technology, like anything else, requires the appropriate foundation on which to run. Just like cars need roads and cities need sewers, IT needs physical components in order to operate effectively. Unlike car and cities, though, information technology also requires a fair number of intangible components as well. As regular readers of our newsletter may […] September 20, 2021
    Blog / The Benefits of VOIP Technology for Business VoIP technology represented by a phone cord connected to a mouse Voice over Internet Protocol, also known as VoIP technology, is seeing a resurgence in business uptake. In fact, according to a 2020 report from Global Market Insights, the VoIP services market will grow to an estimated $90 BILLION USD by 2027. VoIP has not only been integral to businesses’ ability to communicate throughout the pandemic, […] September 09, 2021
    Blog / Three Common Myths about Clouds for Businesses Business woman examining myths about clouds for businesses One of the most significant advancements in IT in recent history is the development of cloud computing and storage. Although technically a theoretical framework originally developed in the 60s, most industry insiders agree that the term was first introduced to the world by Google back in 2006, with true computer clouds for businesses beginning to […] September 06, 2021
    Blog / Data Meshes are the Future of Data Architecture Pipes taking in bytes, representing data meshes and their pipelines Data management has been an issue for growing businesses for a long time. For decades businesses have relied on vast data lakes or monolithic data warehouses to manage their data. Unfortunately, the extensive investments many businesses have made in their data warehousing is not paying off the way they would like. That’s because centralized data […] August 26, 2021
    Blog / Authentication and Authorization: What’s the Difference? Man not understanding difference between authentication and authorization As pretty much every anyone who speaks English, either natively or as a second language, ours is a messy language. In fact, it’s got so many rules, exceptions, and homonyms that many consider it one of the most difficult languages in the entire world. We also have a bad habit of letting words that are […] August 23, 2021
    Blog / Outsourcing IT Support During Labour Shortages Ad for IT support Outsourced IT support is useful when qualified personnel are hard to find. As the economy slowly recovers in the wake of the pandemic, many business owners are again struggling with employment concerns. It’s not a labour glut resulting from shutdowns though; this time many industries are experiencing a shortage of qualified employees. Labour shortages aren’t […] August 12, 2021
    Blog / Why You Should Rid Yourself of Bloatware Bloatware icons Bloatware is an unfortunate fact of life these days. For those of you who don’t know, bloatware refers to all those annoying pre-installed applications on your devices. Once the exclusive scourge of mobile devices (particularly Androids), bloatware has made the move to PCs and laptops. It’s usually the result of distribution agreements with developers trying […] August 09, 2021

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