Blog / Municipal IT Budget Planning – Part 9: Municipality Managed Services and Break-Fix This article will explore the services that Municipalities will need, in order to keep their IT systems running correctly; both Managed Services and Break-Fix. The terms can be misleading, so we'll define them for our purposes: October 19, 2018
Blog / Municipal IT Budget Planning – Part 8: Municipal Subscription Services In previous articles from this series, we've touched on Subscriptions and related Services for various software components, so some of this will be reviewed. But we will look more closely at some options, and why they are critical to your overall IT Budget Plan. October 12, 2018
Blog / Social Media is Everywhere… Yes, even There! Karl Buckley, our Cyber Security Supervisor, recently wrote a very interesting article about the Cultural Phenomenon that is Social Networking and the Official Company Policies (or actually, the almost total lack thereof) governing Social Media. October 10, 2018
Blog / Municipal IT Budget Planning – Part 7: Municipality Workstations and Laptops The topic of Workstations and Laptops for Municipal Budget Planning should be straight-forward, and for the most, it is. But there are a few wrinkles that need to be considered, when making them go the distance of 5 years. For our purposes, we're going to use the term Workstation to mean a Desktop Computer; be it desktop, tower or compact-case design. October 04, 2018
Blog / Segregation! – Socially-despised Term has New Meaning when Applied to Networks Karl Buckley - our Cyber Security Supervisor - wrote an interesting article on Network Segregation that I thought I would share with you. It speaks about the separation needed between parts of your network, to enhance Security. October 04, 2018
Blog / Municipal IT Budget Planning – Part 6: Municipality Firewalls, Switches and WiFi Firewalls, switches and WiFi are three critical elements of any corporate network, but their functions are rarely understood. So, to help understand, allow me to provide a simple (albeit strange) analogy: September 28, 2018
Blog / Pay Up! – Town of Midland in Ontario hit with Ransomware and Pays Ransom. It's reported that the town's IT systems were "dark" for 48 hours - in other words, unusable. As of September 10th, systems were still not restored to normal and "negotiations with the Hackers were ongoing.” September 26, 2018
Blog / Netflix Beckons: A Few Thoughts about Working from Home We've arrived! After more than three months, I have just moved into our newly-renovated offices. At the beginning of May we started our Renovation project and - as my office was gutted to make way for the new layout, I was forced to work from my home office. September 21, 2018
Blog / Municipal IT Budget Planning – Part 5: Municipality Servers Servers - every Municipality has them; in some cases 15 or 20 (or even more.) Most of them cost more than a new car and generate a lot of noise, heat and headaches. They never get to rest and hardly ever get cleaned. Most Users don't know and don't care what they do, except when they stop working, and then there's plenty of scorn heaped on them. Servers have a tough life! September 19, 2018
Blog / Small Mistakes can be Costly! Email is rapidly becoming one of the primary methods for Attackers to initially infiltrate an organization. They can send infected attachments, conduct Phishing campaigns to gain login credentials, and more. It's simple to use and doesn't require a lot of specialized or expensive resources to setup (like designing a piece of custom malware.) September 19, 2018
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