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    Blog / Good News For Cyberinsurance Clients cyberinsurance clients making cyberinsurance claims Cyberinsurance clients can trust their policies to protect them again. Insurance providers have long included act of war clauses in policies of all sorts, including life and property insurance, and now, they’re hitting their cyberinsurance clients with them.  Of course, in the physical world it’s fairly easy to say whether an attack is or is […] May 16, 2023
    Blog / IT Trivia IT Trivia Let’s play a round of IT trivia for a change of pace. With all the glum talk in IT circles these days, what with the rising rates of cybercrime, out-of-control inflation (IT isn’t immune), and wildfires burning down parts of the province, we thought it would be nice to talk a break from all the […] May 11, 2023
    Blog / Fire Season Has Started In Alberta Computers backups in fire As wildfire season is upon us, and we witness the unfortunate impact it has on numerous businesses, the importance of having a robust disaster recovery plan and reliable backups cannot be stressed enough. That’s why we felt compelled to address three vital aspects of effective backups that deserve your immediate attention: Safeguard Your Backups during […] May 09, 2023
    Blog / Time to start planning to upgrade to Windows 11 Windows 11 logo on a computer and cell phone screen Windows 10 end of life is approaching. Software may not be able to literally die, but software end-0f-life is a real thing.  That means the organization that originally created it will no longer be improving or patching it. No more updates, no more support, nothing. This applies to operating systems as well most other software […] May 02, 2023
    Blog / How many email addresses should you have? email addresses Let’s talk about your personal security behavior for a minute. Most of my newsletters are aimed at organizations in some capacity. Many of them involve creating official policies or procedures to ensure that employees have a solid set of rules to follow. This time I wanted to talk about personal habits surrounding email and security. […] April 25, 2023
    Blog / Email: Inhouse or Cloud Based? Email server Inhouse and Cloud email can’t both be right, right? Cloud services have long been touted as the future of computing. You don’t need to spend money on hardware, which is nice, but you do need to pay a monthly subscription. One of the other claims is that the security is improved. This can be true, […] April 18, 2023
    Blog / What is Shadow IT? Silhouette of computer representing Shadow IT Despite the dangerous sounding name, Shadow IT isn’t all bad. It may sound like you have a hacker lurking the darkest corners of your network using illicit hardware for some nefarious but nebulous purpose, and you’d be justified in thinking that that’s what shadow IT is. Fortunately, the truth is far less dangerous, albeit not […] April 13, 2023
    Blog / Device Drivers A video card as an example of device drivers What are device drivers and why are they important? We’ve all been there at some point; we go to perform some task on our computer, either exotic or mundane, and it fails. Then up pops one of those inscrutable error codes that look like English but read like Latin. The technobabble makes mention of something […] April 06, 2023
    Blog / Time to Catch Up on Exchange Patches Microsoft Exchange Patches for Servers Microsoft has announced they’re going to start enforcing policies about Exchange patches. It seems like Microsoft Exchange has been the focus of hacker attackers for a long time now, though considering how common it is and that focusing on common software maximizes hackers’ potential for “positive” results, it’s not exactly surprising. It’s the same reason […] April 04, 2023
    Blog / The Nitty Gritty of Service Level Agreements (SLAs) SLAs conceptualized as a blue button on a keyboard We take a peek at some of the lesser known details of SLAs. Service level agreements (also known as SLAs) aren’t a particularly new concept, though in case you’re unaware, they layout the services, costs, and time frames for rectifying problems, among other things. They’re used to help ensure both sides understand exactly what to […] March 23, 2023

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