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    Blog / How To Save On Tech Support Miniature men fixing and providing tech support and computer maintenance for a motherboard Time is money when it comes to tech support. It shouldn’t come as a surprise to anyone that computers are complicated, but it may shock you how much of an understatement that really is. Thanks to decades of advancements these once ominous mystery boxes are now both ubiquitous and user-friendly. Unfortunately, that relative ease of […] January 30, 2024
    Blog / Scoping Projects Scoping Projects on sticky note attached to keyboard Including IT When Scoping Projects Saves Time, Money, and Headaches. It goes without saying that different departments in an organization have different needs. For example, your Accounting department can’t finish payroll and reconcile payments without the right software, typically an application that most other departments have no need for. So it seems logical that the […] January 23, 2024
    Blog / Why is keeping software past its EoL so dangerous? Software Update EoL Concept Let’s talk about EoL (End-of-Life) software. As regular readers likely know, I’ve harped on using software beyond its End-of-Life (EoL) date in the past. There are plenty of reasons why it’s a bad idea, not the least of which is that pretty much every regulation and/or privacy law on the planet says (and I’m paraphrasing […] January 09, 2024
    Blog / Happy New Year! Start 2024 safely and securely. Welcome to a new year with new challenges. I’ve made plenty of security recommendations over the course of this newsletter, most of them aimed at organizations, but a few were of a more personal nature. So I figured it would be a great way to ease into 2024 by reviewing […] January 02, 2024
    Blog / ‘Tis the Season for New Twists on Old Scams Gift cards are convenient but not secure. The Holiday season is upon us once again. It’s a time for charity, merriment, and generosity as people give a little more, be a little nicer, and soak up the spirit of the season. For most of us it’s also one of the more expensive times of the […] December 19, 2023
    Blog / Is Your Organization Ready for Windows 11? Windows 11 upgrade prompt on desktop screen Hopefully so, because support for Windows 10 is ending. Sometimes it seems like just yesterday that everyone was running Windows 7, and Windows 11 was a new, untested OS still working through it’s bugs. Of course, perspectives are subjective so whether you see an operating system (OS) as old or new will depend mostly on […] December 12, 2023
    Blog / Updating Ancient Wisdom for Modern Computing Update Failure If it ain’t broke, be proactive about preventative maintenance. Way back in the early 1900s, a pair of European immigrants found their way through Canada’s pristine wilderness and settled in Alberta’s Leduc county, where they farmed the land for several years. They brought with them the knowledge and experience needed to tend their fields, and […] December 05, 2023
    Blog / Let’s Talk About Responsibility There’s a difference between what we should and what we must do. As a professional cybersecurity technician I spend a fair bit of time roaming the internet to find news articles and press releases about exploited vulnerabilities. Keeping an eye out for the latest news, tricks, and traps is an essential part of the job. […] November 28, 2023
    Blog / The Fickle Nature of Compliance New Regulations key for updating compliance standards Changing rules mean taking charge of compliance for yourself. Every organization, regardless of type, needs to be aware of the rules and regulations they operate under. However, change is inevitable and even though governments can be slow to catch up, legislation does eventually evolve. When changes do happen, they’re usually accompanied by announcements and press […] November 21, 2023
    Blog / AI Capabilities Are Advancing Rapidly artificial intelligence and AI capabilities represented by polygonal brain Staying up-to-date about AI capabilities can help prevent nasty surprises. Recently I encouraged organizations to consider addressing the use of artificial intelligence (AI) in their policies. At the time the capabilities of readily available AI systems were limited to text generation and answering questions. But of course we’re talking about computers, technology rapidly advances, and […] November 14, 2023

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