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    Blog / How Help Desk and IT Support Impacts Your Business Efficiency Help Desk vs IT Support ๏ปฟ๏ปฟ๏ปฟ Businesses rely heavily on their IT infrastructure to stay competitive. A poorly managed IT environment can cause disruptions, security issues, and even loss of productivity. 94% of businesses report that a single hour of downtime can cost them over $100,000. This statistic shows how crucial it is to have the right IT support. Kelvin […] May 20, 2025
    Blog / Break-Fix vs Managed Services: How They Could Shape Your IT Strategy Break-Fix vs Managed Services ๏ปฟ๏ปฟ Choosing the right IT service model for your business is crucial. The decision between break-fix and managed services can directly impact your productivity, security, and bottom line. As businesses evolve, their IT needs become more complex. A reactive approach may no longer work. According to a report by CompTIA, 13% of businesses cut their […] May 16, 2025
    Blog / How Different Types of Managed Services Support Business Growth Types of Managed Services A 2025 World Economic Forum survey found that 72% of respondents reported an increase in organizational cyber risks,ย  leaving businesses more vulnerable than ever. The need for reliable IT management has never been higher. Companies struggle with outdated systems, rising cybersecurity risks, and the increasing complexity of IT environments. These challenges can disrupt operations and […] May 15, 2025
    Blog / Managed Services vs Staff Augmentation: Choosing the Right Fit for Your Business Staff Augmentation vs Managed Services Businesses face ongoing challenges in scaling operations, handling IT needs, and filling talent gaps. Many organizations struggle to decide whether to build an in-house team, augment their staff, or outsource through managed services or staff augmentation. 80% of organizations report that their IT skills gap impacts at least one business area, with 41% indicating it […] May 14, 2025
    Blog / How IT Problems Can Stall Your Business and What to Do About Them IT Problems IT problems bring productivity to a halt. 95% of companies report that technology issues have negatively impacted productivity. These common IT problems cause frustration, delays, and unnecessary costs. The right solutions, however, can lead to smoother operations and a more efficient workforce. Kelvin White, CEO of TRINUS, says, “IT challenges donโ€™t just slow down your […] April 30, 2025
    Blog / Cybersecurity Training Header image of note asking about cybersecurity training Keeping User’s Cybersecurity Training Current is Critical One of the most common reasons for an organization to invest in cybersecurity training is to meet insurance requirements. Unfortunately it’s also often the only reason, as outside of legislated compliance most organizations’ attitudes towards cybersecurity training seems to be that it’s not worth their time. But there’s […] November 26, 2024
    Blog / Dealing With Problematic Password Security Practices Feature image for article about password security Password security can be a persistent problem. Passwords have been central to cybersecurity and user authentication since the dawn of the modern computing era, and the logic behind using them has remained the same; people can prove they are who they claim to be by providing information only the appropriate user would know. Thatโ€™s why […] November 19, 2024
    Blog / Why is Application Whitelisting the King of Cybersecurity? Header image of a white chess king over multiple black pieces demonstrating the article topic of application whitelisting A Brief History of Application Whitelisting. To understand the real value of application whitelisting, it’s important to remember the context of this lesser known but powerful cybersecurity defense tool. As you’ve likely already heard or know by now, the computers NASA used during the original Apollo missions were incredibly advanced for their time. But of […] November 05, 2024
    Blog / When should you perform a cost-benefit analysis? Cost-benefit analysis graph as header image A cost-benefit analysis is important for every project no matter how small. One tool often invoked to help keep organizations from making poor choices is the cost-benefit analysis, also know as a risk analysis. The idea is simple; instead of focusing mostly (or even sometimes exclusively) on the benefits of a proposed change, as we […] October 29, 2024
    Blog / Multi-Factor Authentication Methods Are Important Tools Image of user being challenged by different multi-factor authentication methods Letโ€™s talk about different multi-factor authentication methods When it comes to computers, user authentication is nothing new. It’s existed in one form or another since the beginnings of computer sciences. Back then things like storage space, memory, and CPU power had to be closely managed, so the many different multi-factor authentication methods we take for […] October 15, 2024

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