IT Help Desk Services in Edmonton

The entire team at TRINUS was knowledgeable, efficient, and professional, as our business navigated upgrading our computer system and network, as well as enabling our team to work remotely.

Happy Friday, Damin. TRINUS Technologies is a very proficient organization! I sent the signed quotes after business hours yesterday and by 9:30 this morning I had the invoices, an e-mail from Olu saying he was working on the Adobe Acrobat order, an e-mail from Adobe, and 2 e-mails from Damin. That is a level of productivity to be proud of.

The Town of Olds switched IT providers in mid 2018 and we have never regretted the decision. Our Executive Team and staff have great confidence in TRINUS’ abilities. Their Cyber Security expertise/services have been a valuable bonus for us.

Love the Marketing TRINUS does!

For many of us the techy side of our day to work just happens in the background of everything we do and we are totally reliant on those who know. When things work well, it’s fantastic, but when our emails don’t, we can easily get into a quick panic. We have been in a professional relationship with TRINUS for many years. Their Support Team are phenomenal and their Sales Team are efficient, knowledgeable and able to explain ‘what is required.’ TRINUS have provided complete peace of mind to our team, particularly when any problems have arisen, and we are always impressed with their high level of Customer focus and engagement.

Hey Dave: Just wanted to let you know the TRINUS newsletters are very helpful and much appreciated. When appropriate, I often forward them to MD staff and Council. These newsletters allow me to share relevant and timely IT messaging in an “easy to digest” format with my users. Keep up the great work!

The TRINUS Team are knowledgeable, professional, friendly, and prompt! The Town of Mayerthorpe has been with TRINUS for over 5 years and they have always provided top-grade assistance with all our technology needs. Their support has increased productivity and our employees know they can contact the TRINUS Team for superior service and a rapid solution, in any event. Thank you TRINUS Technologies!

TRINUS has been a trusted partner of ours for years. Their support has always been professional, quick and excellent. In all the years we have worked together, we have never had a day when our technology infrastructure has let us down. Kudos to Dave, Kevin, Bindu, and the entire TRINUS Team.

We are into our 5th year under the Managed Solution Provider (MSP) program. I have COMPLETE TRUST in TRINUS, their staff, and specifically our regular Support Technician who provides top-notch IT Service every time we need it!

After some time looking for an I.T. company we could trust, we sat down with Jon and Kevin from TRINUS. They pitched us their business plan for our office of 35 staff, and we decided to move ahead with them. Best decision we could have made; integrity, work ethic, reliance, and relationships has been the best way I can describe what we get from them. We feel our clients’ personal data is safe and they are always there when we need them. Do yourself a favour and use TRINUS; your I.T. headaches will be gone. On a side note, we would not have been able to operate through the COVID pandemic if it wasn’t for their knowable staff and quick action to get our team set up remotely.

TRINUS Technologies provides exceptional Customer Service and are great to work with. They have always gotten back to us in a timely fashion and are constantly willing to help with our requests. Having to get a whole organization up and running successfully throughout a pandemic was no easy task, though they helped all our employees promptly and very professionally.

We have all been under a tough/weird/stressful situation.  I have heard nothing but praise from all our employees when dealing with you guys and getting us up and running from home.

Northern Sunrise County has been a TRINUS customer for five years now and we couldn’t be happier. The entire TRINUS Team is focused on our customer experience. They are attentive to our needs and responsive with solutions that meet those needs. I have all the confidence that our data is secure, and our network is optimized; all done within the constraints of limited budgets.

The Village of Forestburg has been using TRINUS Technologies for IT support since 2014 and we are extremely pleased with the service we have received. In today’s world, it is very difficult to keep up with all of the new technology advances and IT Security requirements, and the TRINUS team has been exceptional in keeping us informed of issues and in assisting us when we have run into problems, as well as being aware of the budget limitations of a small organization. I highly recommend the TRINUS Team.

Your company, the people who are TRINUS, are what set you apart. It has been a pleasure working with TRINUS and personally, in getting to know the individuals who we deal with. I have always appreciated the ability to talk to you and your staff!

I think you people are an awesome bunch; always ready to help and upfront about stuff.  The Trinus workers who come to Lac Ste. Anne County office are so friendly and helpful as well.  The service both here and at your business office is awesome in my opinion, so my hat is off to you.  KUDOS TO TRINUS!!!

I have been recently thinking about how I can get my position as a Manager to be “stress-free IT.” I will need your assistance to get us updated. I believe the [TRINUS] “stress-free IT” is the perfect theme!

I would like to commend TRINUS on their professional and quick response to their clients needs.  I am sure your staff have been more than overwhelmed with all the requests.  I want to say that Junar and the Helpdesk staff have been more than supportive and very quick to respond to all our needs, and had us up and running remotely in about a day and a half, which is AMAZING!

Our firm has used TRINUS for over 20 years. The technicians are knowledgeable, friendly and communicate in a way that makes it easy to navigate through the technical jargon and keep our IT systems current and operational. With their proactive attitude and remote monitoring capability, we can depend on TRINUS to take care of our IT, so we can take care of our clients.