IT Outsourcing Services in Edmonton, Alberta | Trinus

Edmonton IT Outsourcing Services

Boost your team’s efficiency—IT outsourcing that 80+ companies trust!

Maximize uptime with 24/7 proactive monitoring and IT outsourcing services that detect and resolve issues before they impact your business operations.

Access expert IT management with outsourced solutions tailored to your business needs and designed to streamline operations and improve efficiency.

Get fast IT support with outsourced teams offering immediate technical help to minimize downtime and keep your systems running smoothly.

Ensure continuity with outsourced disaster recovery, safeguarding critical data and ensuring quick recovery after unexpected disruptions.

Boost productivity by outsourcing IT management, letting your team focus on core tasks while experts handle your infrastructure needs.

Why Clients Love Our Managed IT Services

Trust our team with a 98% satisfaction rate for seamless IT partnerships.

The entire team at TRINUS was knowledgeable, efficient, and professional, as our business navigated upgrading our computer system and network, as well as enabling our team to work remotely.

Dr. Kendra Doornenbal

Owner, Yellowhead Veterinary Clinic

Happy Friday, Damin. TRINUS Technologies is a very proficient organization! I sent the signed quotes after business hours yesterday and by 9:30 this morning I had the invoices, an e-mail from Olu saying he was working on the Adobe Acrobat order, an e-mail from Adobe, and 2 e-mails from Damin. That is a level of productivity to be proud of.

Sharon Williams

Chief Administrative Officer, Village of Kitscoty

The Town of Olds switched IT providers in mid 2018 and we have never regretted the decision. Our Executive Team and staff have great confidence in TRINUS’ abilities. Their Cyber Security expertise/services have been a valuable bonus for us.

Shaun Fox

Infrastructure Technician, Town of Olds

Love the Marketing TRINUS does!

Terry O’Reilly

Co-Founder of The Apostrophe Podcast Company.

For many of us the techy side of our day to work just happens in the background of everything we do and we are totally reliant on those who know. When things work well, it’s fantastic, but when our emails don’t, we can easily get into a quick panic. We have been in a professional relationship with TRINUS for many years. Their Support Team are phenomenal and their Sales Team are efficient, knowledgeable and able to explain ‘what is required.’ TRINUS have provided complete peace of mind to our team, particularly when any problems have arisen, and we are always impressed with their high level of Customer focus and engagement.

Sarah Parry

CEO, Greater Parkland Regional Chamber of Commerce

Hey Dave: Just wanted to let you know the TRINUS newsletters are very helpful and much appreciated. When appropriate, I often forward them to MD staff and Council. These newsletters allow me to share relevant and timely IT messaging in an “easy to digest” format with my users. Keep up the great work!

Jason Wagenaar

GIS - IT, Municipal District Of Pincher Creek

The TRINUS Team are knowledgeable, professional, friendly, and prompt! The Town of Mayerthorpe has been with TRINUS for over 5 years and they have always provided top-grade assistance with all our technology needs. Their support has increased productivity and our employees know they can contact the TRINUS Team for superior service and a rapid solution, in any event. Thank you TRINUS Technologies!

Louise Kormos

Assistant CAO/Finance Officer, Town of Mayerthorpe

TRINUS has been a trusted partner of ours for years. Their support has always been professional, quick and excellent. In all the years we have worked together, we have never had a day when our technology infrastructure has let us down. Kudos to Dave, Kevin, Bindu, and the entire TRINUS Team.

Scott Hawkings

CA, Hawkings Tinney LLP

We are into our 5th year under the Managed Solution Provider (MSP) program. I have COMPLETE TRUST in TRINUS, their staff, and specifically our regular Support Technician who provides top-notch IT Service every time we need it!

Carol Ruether

Director, Corporate Services & Finance, Municipal District of Fairview

After some time looking for an I.T. company we could trust, we sat down with Jon and Kevin from TRINUS. They pitched us their business plan for our office of 35 staff, and we decided to move ahead with them. Best decision we could have made; integrity, work ethic, reliance, and relationships has been the best way I can describe what we get from them. We feel our clients’ personal data is safe and they are always there when we need them. Do yourself a favour and use TRINUS; your I.T. headaches will be gone. On a side note, we would not have been able to operate through the COVID pandemic if it wasn’t for their knowable staff and quick action to get our team set up remotely.

Cam Dyck

Owner, Dyck Insurance

TRINUS Technologies provides exceptional Customer Service and are great to work with. They have always gotten back to us in a timely fashion and are constantly willing to help with our requests. Having to get a whole organization up and running successfully throughout a pandemic was no easy task, though they helped all our employees promptly and very professionally.

We have all been under a tough/weird/stressful situation.  I have heard nothing but praise from all our employees when dealing with you guys and getting us up and running from home.

Chelsey Cartron

FCSS Program Assistant, County of St. Paul No. 19

Northern Sunrise County has been a TRINUS customer for five years now and we couldn’t be happier. The entire TRINUS Team is focused on our customer experience. They are attentive to our needs and responsive with solutions that meet those needs. I have all the confidence that our data is secure, and our network is optimized; all done within the constraints of limited budgets.

Bob Madore

Director of Finance, Northern Sunrise County

The Village of Forestburg has been using TRINUS Technologies for IT support since 2014 and we are extremely pleased with the service we have received. In today’s world, it is very difficult to keep up with all of the new technology advances and IT Security requirements, and the TRINUS team has been exceptional in keeping us informed of issues and in assisting us when we have run into problems, as well as being aware of the budget limitations of a small organization. I highly recommend the TRINUS Team.

Debra Moffatt

CAO, Village of Forestburg

Your company, the people who are TRINUS, are what set you apart. It has been a pleasure working with TRINUS and personally, in getting to know the individuals who we deal with. I have always appreciated the ability to talk to you and your staff!

Debbie Turner

Assistant CAO, Town of Gibbons

I think you people are an awesome bunch; always ready to help and upfront about stuff.  The Trinus workers who come to Lac Ste. Anne County office are so friendly and helpful as well.  The service both here and at your business office is awesome in my opinion, so my hat is off to you.  KUDOS TO TRINUS!!!

L. Coulson

Lac Ste. Anne County

I have been recently thinking about how I can get my position as a Manager to be “stress-free IT.” I will need your assistance to get us updated. I believe the [TRINUS] “stress-free IT” is the perfect theme!

Doug Burke

IT Manager, Lethbridge County

I would like to commend TRINUS on their professional and quick response to their clients needs.  I am sure your staff have been more than overwhelmed with all the requests.  I want to say that Junar and the Helpdesk staff have been more than supportive and very quick to respond to all our needs, and had us up and running remotely in about a day and a half, which is AMAZING!

Wanda Duplessie

IT Director, Lac Ste. Anne County

Our firm has used TRINUS for over 20 years. The technicians are knowledgeable, friendly and communicate in a way that makes it easy to navigate through the technical jargon and keep our IT systems current and operational. With their proactive attitude and remote monitoring capability, we can depend on TRINUS to take care of our IT, so we can take care of our clients.

Kim Marshall

Office Manager, Birdsell Grant Gardner

Our Partnerships

— Why Choose Us

Why Choose Our IT Outsourcing Firm

Reliable 24/7 Support
Ensure peace of mind with our around-the-clock IT support team. Our rapid response ensures your business operations run smoothly, minimizing downtime and maximizing productivity.

Custom Solutions Tailored to You
Achieve optimal results with our personalized IT solutions. We understand every business is unique, and our experienced team customizes strategies to meet your specific needs and goals.

Proven Track Record of Excellence
Trust our award-winning service with over 27 years in the industry. Our expertise has supported more than 80 organizations, ensuring reliable IT solutions that boost your competitive edge.

 

IT Outsourcing Support Services in Edmonton

Discover the Full Range of our IT Outsourcing Services

Trust our experienced team to deliver tailored IT solutions with a high client satisfaction rate, ensuring your business stays efficient and secure.

Managed IT Services

Let our expert team handle your complex IT needs, ensuring increased productivity and enhanced efficiency at a fraction of the cost of an in-house team.

IT Consulting

Leverage expert IT consulting with vCIO support to optimize processes and craft strategic roadmaps for long-term success and innovation.

IT Helpdesk

Reduce downtime with IT helpdesk support that resolves 90% of issues on the first call, enhancing productivity and user satisfaction.

Network Monitoring

Ensure seamless network operations with 24/7 monitoring using 40+ security controls to prevent downtime and protect data.

Cloud Solutions

Transform your business with advanced cloud strategies, ensuring seamless migration and a robust, scalable infrastructure for future growth.

Cybersecurity Protection

Protect your data with advanced cybersecurity solutions, providing strong defense against threats and ensuring seamless business operations.

Data Backup and Recovery

Ensure your data is secure and recoverable with solutions that boast a high success rate in restoring critical information.

Digital Transformation

Transform your business with innovative digital solutions, achieving faster project deployment and enhanced customer engagement.

Business Continuity Planning

Safeguard operations with business continuity plans that ensure uptime even in disruptions, protecting your revenue and reputation.

Why We’re Amongst the Top IT Outsourcing Companies

90%

Calls answered in less than a minute

100+ Years

Combined experience

27+ Years

Industry-leading experience in cybersecurity solutions

IT Outsourcing Services in Edmonton

Proven Track Record With Zero Ransomware Incidents

27% of small businesses are outsourced to improve efficiency and save time.

With us you can

Ensure Security: Our Edmonton outsourcing services prioritize security, utilizing 40+ controls to protect your business. No incidents recorded under our managed IT services.

Gain Confidence: With proactive managed outsourcing services, predictable costs, and no surprise fees, businesses can focus on growth, knowing their infrastructure is in expert hands.

Achieve Stability: Our dedicated team and industry-recognized solutions provide seamless IT operations, helping clients meet compliance needs without compromising on security.

TRINUS

IT Outsourcing Services in Edmonton

Trinus - Building Icon

#110, 3806 49 Ave
Stony Plain, Alberta
T7Z 2J7

Fed Up With Unreliable Support?

Experience dedicated support and seamless solutions tailored to your business needs. Say goodbye to frustrating downtimes!

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Case Study Clear Hills County, AB
A True IT Partner for Clear Hills County

TRINUS has worked with Clear Hills County for over 14 years, providing support for the municipality’s entire IT system as a member of our Preferred Services program. Network assessments, complete system maintenance, and comprehensive support has helped us develop a strong relationship over the years. Additionally, TRINUS completed a total system upgrade throughout 2020, including new servers, firewalls, and approximately 20 new workstations and laptops.

Case Study Jasper, Ab
Keeping Jasper Connected During the Evacuation

During the recent evacuation of the Municipality of Jasper, many of the mountainside municipality’s residents escaped to nearby communities and other safe havens. The wildfires that prompted the evacuation also forced the shutdown of the town’s power and internet, leaving town administrators and other personnel scattered and disconnected exactly when they most needed reliable IT and internet to coordinate efforts and provide additional online services for displaced residents. Protecting the town’s data was a similarly urgent task as the wildfires also threatened Jasper’s physical IT infrastructure, specifically three physical servers operating ten virtual ones.

Case Study Lac Ste. Anne County, AB
Aging Infrastructure and Tight Budgets in Lac Ste. Anne County

Lac Ste. Anne County was facing multiple IT crises simultaneously. Not only were their servers aging out, causing support costs to escalate, but piecemeal hardware upgrades had resulted in an unreliable patchwork solution. In addition to these specific IT problems, the county was also rebuilding its administration offices at the time, so the budget was tight. TRINUS was able to provide a fully managed solution at a fixed monthly cost to completely upgrade the county’s failing infrastructure (including 60+ workstations) over the course of a five year term and avoid a costly capital investment during a tight budget year at the same time.

Case Study Town of Mayerthorpe, AB
Public Access Wi-Fi and Infrastructure Upgrades for Mayerthorpe

The town of Mayerthorpe, Alberta, was facing challenges making wi-fi connectivity publicly accessible at the local aquatic centre, curling rink, and exhibition centre. In addition, aging servers and old workstations for more than 20 employees at different facilities were becoming unreliable. As soon as TRINUS was able to take over the town’s IT management, we did a complete network and systems assessment and developed a plan to upgrade their infrastructure incrementally over three years, enabling us to complete the upgrade while staying within the town’s limited budget.

Frequently Asked Questions

With IT outsourcing, you can delegate a wide range of tasks. Commonly outsourced services include network management, cybersecurity, cloud solutions, and technical support. When outsourcing IT, consider which tasks are most resource-intensive or require specialized expertise. Leveraging external providers can free up your team for core business activities. Our partners offer a robust portfolio of services to ensure your IT infrastructure operates smoothly. From proactive monitoring to system updates, outsourcing can be tailored to match your specific needs, enhancing efficiency and security while potentially reducing costs.

Outsourcing IT can dramatically bolster your company’s cybersecurity posture. Expert providers often have advanced tools, such as AI-driven threat detection and 24/7 monitoring, which are costly to implement in-house. By partnering with experienced teams, you gain access to cutting-edge security measures. Edmonton-based providers stay abreast of evolving threats and compliance standards, ensuring your systems are protected against breaches. They also offer regular security audits and risk assessments, so you can have peace of mind knowing your data and networks are safeguarded from potential attacks.

Outsourcing IT can provide significant cost advantages. By outsourcing, you transform fixed IT expenses into variable costs, allowing you to budget more effectively. There’s no need for continual investment in hardware, software, or training. Providers use economies of scale to offer competitive pricing for state-of-the-art solutions and services. This approach enables you to leverage IT expertise as needed, avoid costly downtime, and access the latest technology without paying a premium for in-house capabilities. Such strategic financial management supports business growth while reducing operational expenses.

Ensuring a smooth transition requires strategic planning and communication. Start by defining clear objectives, along with key performance indicators to measure success. Select an Outsourced IT provider with a proven track record and establish open lines of communication. During the initial phases, maintain transparency about existing infrastructure and processes. This allows your provider to tailor their approach and align their services with your business goals. A well-orchestrated onboarding plan will include comprehensive training and support sessions to familiarize your team with new tools and protocols.

Outsourcing doesn’t mean losing control—but rather, gaining enhanced input through expert advisory. Effective IT outsourcing involves forging a strategic partnership where providers act as an extension of your internal team. You maintain oversight through regular status meetings, detailed service reports, and customizable SLAs. These govern quality and performance metrics, ensuring alignment with your business goals. By outsourcing, you benefit from specialized expertise while still guiding strategic IT decisions. This collaborative approach enhances your tech capabilities while ensuring organizational control and insight.

Unlock Business Efficiency With Premier Outsourcing Services

Trust 27 years of proven IT services expertise for seamless operations and strategic IT growth.

Benefit from our Lenovo Gold and Microsoft CSP certified team, ensuring high-quality managed IT services.

Leverage award-winning security to protect you from ransomware, showcasing top-tier managed services in Edmonton.

Enjoy long-term partnerships with dedicated support, backed by over 30 municipalities trusting our IT services.

Achieve predictable costs with no surprises and proactive management through tailored IT services in Edmonton.

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